Employees should NOT make the decision alone (without the manager’s involvement) when:
Which of the following is true at the highest level of employee involvement?
ABC Corporation Dora and Keith are managers at ABC Corporation. Keith is having problems in his department with a lack of innovation. In response, he consults the corporate procedures manual and speaks with his boss about the right way to solve the problem. Dora is also having a similar problem in her own department but decides to confront it by hosting team luncheons where she can learn new perspectives and discuss new “outside the box” ways to deal with the problem. Dora is an example of a(n) _______________ thinker.
Which of the following decision-making activities tends to make the most use of tacit knowledge?
The tendency to define problems in terms of a preferred solution occurs because:
Decision makers tend to rely on their implicit favorite when they:
A higher level of employee involvement is preferable when:
George is a manager for InnoBLAST Inc., a web-based applications company. In an attempt to promote new ideas, George decides to allow his engineering team to devote 15% of their work time to whatever projects they would like to work on and reduces their assigned workload. He then institutes a 30 minute period each morning where the team members are asked to look over their current project list for the day and develop more knowledge about a task before they move on to work on their assigned tasks. George is attempting to promote:
Which of the following is assisted by incubation in the creative process?
Which of these is the final step in the rational choice decision making process?
The concept of bounded rationality holds that:
Prospect theory and closing costs are two reasons why people:
Which of the following statements is true about scenario planning?
Alvin, the production manager at the Paragon Company, wants to select the best supplier of raw materials from among several vendors. He has several choices and has done research into which company provides the best services and products. One company is known to be extremely timely, another is much lower in price but often late in deliveries, and the third is well-known to provide the highest quality products available. According to the Rational Choice Paradigm of decision making, Alvin should select the vendor that offers the most:
Incubation and verification are the:
Alvin, the production manager at the Paragon Company, wants to select the best supplier of raw materials from among several vendors. He has several choices and has done research into which company provides the best services and products. One company is known to be extremely timely, another is much lower in price but often late in deliveries, and the third is well-known to provide the highest quality products available. According to the rational choice decision making process, the first step in solving this problem would be:
What effect do mental models have on the decision-making process?
In the creative process, which of the following refers to the experience of suddenly becoming aware of a unique idea?
A nonprogrammed decision is applicable in any:
Which of the following is the lowest level of employee involvement?
People tend to be more creative when they:
The availability heuristic refers to the tendency:
The most accurate view of intuition is that it is:
elene and Rita are both engineers at a highly innovative technology company. They are both very creative people. Selene has 15 years of engineering background, a high need for achievement and strong task motivation, whereas Rita prides herself on her high openness to experience, strong self-direction and her ability to evaluate the potential usefulness of ideas. According to the characteristics of creative people, which areas are Selene’s strongest?
The rational choice paradigm selects the choice with the highest utility through the calculation of: