SOWK 410 Understanding Organizations Quiz

SOWK 410 Understanding Organizations Quiz

SOWK 410 Quiz: Understanding Organizations and Using Supervision

1. power provides the capability of dispensing punishments in order to influence others’ behavior.
2. Power based on established authority or expertise in a particular domain is entitled
3. is a “sin of service” defined by Albrecht as occurring when the main intent is to get the job done as fast as possible and to treat each customer identically.
4. In managed care, is the provision of fixed payments made on a per-member per-month ba sis regardless of the use of services.
5. power is held because of one’s ability to provide positive reinforcement to others.
6. The game that supervisors and supervisees play when one person in the supervisory relationship withhold s information from the other is called:
7. means assigning responsibility or authority to others.
8. The game that supervisors and supervisees play where both parties are afraid to give any negative or constructive feedback is called:
9. The game that supervisors and supervisees play when either the supervisor or the worker consistently reveals how he knows much more than the other is called:
10. The game that supervisors and supervisees play when the employee dependently leans on the supervisor for almost everything is called: