About the best one can hope for after a hard loss is, in time to get back to some semblance of equilibrium and homeostasis.
“We” statements are an excellent way to build collaboration.
Burnout encompasses not only the work setting, but also all other environments of the individual.
It is extremely important to be careful in word choice and to use brevity when doing crisis intervention over the Internet.
The suicide rate among children and adolescents has been essentially stable since 1950.
Which of the following is appropriate in dealing with a self–defeating personality?
Multiculturalists in the United States are highly aware of how the competencies they promote apply outside the United States.
The mentally ill adolescent has a high probability to commit a violent act.
Denial by both staff and institutions contributes to institutional violence.
The Hybrid model of crisis intervention epitomizes a stage or linear model.
One of the major problems in a community telephone crisis line is that workers have to be “expert” in a large variety of areas.
The crisis worker who interacts with complete acceptance of clients demonstrates:
Mental illness and emotional disturbance calls make up a large percentage of law enforcement calls that fall under the category of expressive crimes.
People with strong death wishes are invariably:
Psychobiolgical assessment is important for people in crisis because dramatic changes can occur in neurotransmitters when people are traumatized.
The human service worker who wishes to deescalate a potentially violent confrontation with a client will:
The impact of having failed to save a person who was a client, or the victim of the client, can be overwhelming and can cause the crisis worker to experience what is called:
Assessment tools such as the Texas Revised Inventory of Grief generally look for:
An effective way of counteracting burnout would be to:
Communicating empathically means focusing exclusively on the accurate restatement of the content of verbal messages and not trying to guess at underlying meanings.
In Task 3 Providing support, which of the following does not belong?
Ethically, crisis intervention workers are encouraged to prepare for crisis or disaster situations before, during the crises or disaster, and the period of post crisis recovery.
If a worker quietly sat by and allowed a client to cry for five minutes and bemoan her broken engagement, the worker would be engaging in ______ as a technique.
Reliving the crisis often happens after a crisis as family members tell and retell their story several times.
Because the Internet is international in scope there is no need to carry liability insurance if you are offering professional counseling services over it because there are no international ethical standards.
EMDR should not be used with children because it is very intrusive and may reignite the trauma.
Of the following cultural barriers, which is not identified in the text?
People all share a common sense of what normal behavior is.
Of the following statements, which does notapply to the disturbed caller?
A rating of 9 on a specifictriage A, B, or C scale would indicate:
The ACT Model of crisis intervention seems most appropriate for long term transcrisis intervention when the person cannot seem to get out of the crisis after a long period of time.
The recommended treatment of choice for sexually abused children is:
Allowing clients to cathart about the issue only compounds the crisis.
Owning feeling is probably more important in crisis intervention because of the need to be directive.
An important aspect of listening is to respond in ways that let the client know that the worker is hearing both the content and underlying emotional content.
Natural support systems are often more important than formal counseling systems in providing relief.
An intrusive but effective method for extinguishing PTSD in adult survivors of childhood sexual abuse is______ of the event.
Family crises always cause alliances in families to strengthen.
While important for effective intervention, consultation and supervision have little to do with stopping burnout.
A number of researchers have attempted to create typologies of batterers. Which of the following is notone of those types?
There is little reason to believe that the war in Iraq will produce PTSD casualties among U.S. soldiers as did the war in Vietnam.
If you had just been raped and were at the hospital you would want a _______ as a first responder.
Bereavement overload is real and can be extremely detrimental to workers
Crisis intervention in the United States started at about the time of the Revolutionary War.
At times the telephone worker may have to provide sexual information and resources regarding sexual behavior to a caller.
In the planning phase of crisis intervention, collaboration as opposed to directive stances with clients is important because of the central issues of clients feeling a sense of:
A crisis theory that views the person’s crisis as the result of defense mechanisms that have stopped working is:
Affective State Dependent Retention is important to PTSD because it theorizes that:
Open ended questions do all but which of the following?