CSIS 100 Quiz 4

Set 1

  1. When compared to electronic data interchange, the use of collaborative systems with XML formats to improve visibility between partner companies in a supply chain
  2. Proactive live chats on websites in the customer support context offer considerable savings.
  3. Which of the following is a characteristic of best‐of‐breed suites?
  4. Which of the following components of the HCM systems would airport managers use for optimizing the task schedules of ground personnel?
  5. The first targets of process improvements through integration of modules and creation of workflows in companies were
  6. boosts the performance of an organization’s sales reps by helping them track and manage their accounts, contacts, leads, and to‐do lists.
  7. Which of the following is a disadvantage of best‐of‐breed suites?
  8. Which of the following is true of the eXtensible Business Reporting Language (XBRL)?
  9. Workforce management modules draw on the information stored in sales records that shows when peak demand occurs.
  10. The financial management system of a software company automatically updates the general ledger whenever there are any transactions in the company’s accounts receivable and accounts payable. This is an example of the financial system’s
  11. The advantage of using a suite with synchronized modules is that
  12. Which of the following is a part of a company’s supply chain management?
  13. Early integrated application suites evolved from systems that supported
  14. Demand forecast accuracy is important because underestimating demand leads to
  15. Laid‐off workers, who are hired back owing to their positive attitude and networking capabilities when businesses recover, are called
  16. describes how easily managers can track timely and accurate supply chain metrics.
  17. All valuable supply chain metrics stay visible even when no one collects them.
  18. SaaS ERP solutions are “instant on” products, which require minimal training and reengineering of workflows compared to on‐premise versions.
  19. Exception reports that are generated by financial information systems help organizations primarily in
  20. Which of the following supply chain management software is used to manage and optimize shipping, logistics, fleet routing, and scheduling?

Set 2

  1. Carrie, the finance manager of an insurance company, suspects some of the sales representatives of submitting their travel expenses receipts twice. Which of the following would help her spot such fraudulent submissions?
  2. The corporate responsibility objectives of a company affect its decisions regarding sources and suppliers.
  3. The first step in the successful management of a next‐generation supply chain is
  4. Attracting new customers is often more difficult and expensive than retaining existing ones.
  5. Workforce management modules draw on the information stored in sales records that shows when peak demand occurs.
  6. Which of the following is true regarding customer retention?
  7. Which of the following is calculated by adding the average advertising costs for job postings, agency fees, recruiter’s salary and benefits, and relocation expenses for new employees?
  8. Nonprofit and government agencies need additional modules for their financial systems.
  9. Which of the following is the primary function of supply chain management in companies?
  10. Demand forecast accuracy is important because underestimating demand leads to
  11. Which of the following components of the HCM systems focuses on employee life cycle and career development?
  12. A bag manufacturing company had suffered financial losses due to overestimation of demand, which led to overproduction. Which of the following software can help the company prevent such situations in the future?
  13. In which of the following approaches for integrating ERP modules does the vendor provide middleware to connect systems that may be running on different platforms?
  14. help drivers navigate while transporting materials and keep managers in touch with their transportation fleets.
  15. Which of the following approaches for integrating ERP modules has high switching costs?
  16. Locations communicated through GPS are accurate within no less than a few kilometers.
  17. Companies have replaced sharing information through sensing technologies with electronic data interchange.
  18. Which of the following supply chain management software is used to manage and optimize inventories, space allocation, shipments, and cross‐docking?
  19. Companies pay subscription fees to access a vendor’s software in the cloud, via the web, in the case of
  20. A disadvantage of using a suite with synchronized modules is that
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