HSCO 508 Quiz: Final
HSCO 508 Quiz: Final
Modules 5-8: Weeks 5-8
- Empathy is defined as understanding a client and
- Closed posture and little eye contact are indications of
- Wording client goals or targets in continuous terms is recommended because
- The motivational interviewing approach is based on the following principles, except
- When a client feels supported to explore options and to make his/her own decisions regarding changes, he/she is experiencing
- According to Petersen, absolutist positions on a topic often stem from anxiety that has turned desire into rigidity.
- According to Petersen, older people tend to repeat stories because
- When arranging the physical setting for a client appointment, the following should be considered, except
- Which of the following is the correct sequence of the respective outcomes of primary, secondary, and tertiary motivation?
- Petersen defined ____________ as listening into anther person’s experience and understanding him or her.
- Which of the following is not an important component of a good reflection according to France and Weikel?
- Petersen maintains that tears are always rooted in deep hurt.
- Collaborating with clients to set mutually agreed-upon goals or targets is recommended. These are recommended characteristics of targets, except
- According to Petersen, ____________ is/are proportional to the gap between what was expected and what happened.
- _____________ damages the listening process by wrongfully assuming responsibility.
- Offering an analysis of a client’s situation is usually unhelpful because it
- seeks to communicate concern about the other’s difficulties, whereas _______ seeks to calm the other down by making an assertion.
- Problem-solving interactions with clients should result in a plan that has the following characteristics, except
- The best way to convey empathic understanding, according to France and Weikel, is by
- Initiating interaction with a client with the question “How can I help you?” is problematic, because
- Petersen emphasized that the process of the Talker-Listener Card is only suitable for one-on- one conversations.
- Who of the following tends to maintain the most eye contact in a conversation?
- The grief process takes at least ____________, but our culture allows people to grieve only for about _____________, according to Petersen.
- These may be indicators of using too much authority with a client, except:
- _____________ shifts listening to talking, according to Petersen.
- Which of the following is not associated with self-efficacy according to France and Weikel?
- “Why” questions are problematic because they imply an accusation that evokes a defensive response.
- Petersen recommends the following techniques for constructively moving a conversation forward, except:
- To avoid causing a client to feel interrogated, what type of questions are recommended?
- Petersen suggests that measuring the weight of _________ and _________ can aid decision making.
- A belief in one’s ability to successfully execute a desired behavior is
- According to France and Weikel, demonstrating warmth to a client includes the following, except
33. What type of reflection should generally be avoided, according to France and Weikel?
- France and Weikel recommend that problem-solving and goal-setting with a client begins with the question, “How would you like things to be different?” at a point when the client expresses wanting ________ and experiencing
- The Worst-Case Conditions technique is useful for helping another person move past a fear barrier.
- According to France and Weikel, incomplete sentences and repetitive body movements suggest
- When a client asks the counselor a personal question, France and Weikel recommend
- Which of the following is not a necessary requirement for choosing which of the client’s issues or problems to address?
- Petersen termed dilemmas with potentially mixed positive and negative outcomes
- Petersen defined ____________ as being congruent and saying what one means.
- Transformational leadership is recommended for helping relationships. Which of the following is not an aspect of transformational leadership?
- Petersen recommends directness and acceptance when talking to a suicidal person.
- occurs when waiting for and preparing for a chance to talk instead of listening, according to Petersen.
- Closing is important, according to Petersen, because it
- Responding “I understand” is recommended, because it helps the other person open up and share more deeply.
- According to France and Weikel, a client who has successfully implemented a human services worker’s advice with a positive outcome has enhanced his/her
- _____________ disguises an accusatory statement as a question.
- Petersen recommends that listeners adapt to talkers’ pace.
- These approaches demonstrate understanding to a client in a natural and effective way, except
- Which of the following is not true about nonverbal communication according to France and Weikel